During the 4th wave of Covid-19, HCMC Center for Disease Control (HCDC) faced the challenge of dramatically increasing the number of infection cases in one day. The urgent need at that time to respond to the situation is to do as many as possible the COVID-19 test. The whole operation involved hundreds of testing units who went out and collect the samples and all hospitals, medical clinics, and labs who receive the samples and produce a COVID test result. This critical information is used by the city to fight the COVID situation and report timely to Vice Prime Minister Vu Duc Dam who was leading the whole Operations at the government level. This direction from the city created an enormous amount of effort to work on the covid test samples and update the test result in the HCDC system from all channels.
At that time, the DIGI-TEXX Business Support team was asked to join forces with HCDC to support the coordination between Testing Units, Hospitals, and Labs to ensure the timely follow-up on the test samples, update the COVID test result precisely into HCDC systems. Our team was dispatched onsite at hospitals, clinics, and the HCDC center to proactively tackle the issues.
Together with HCDC, the 12 members diligently coordinated with a total of 190 specimen collectors in HCMC and 40 medical clinics, labs, and hospitals in HCMC.
Mr. Nguyen Hoang Huy, Project Manager, shared that “It has been extremely tough during the pandemic. For me, this project is an honored opportunity to do something meaningful for society. Spending time to help medical staff gave me pleasure as I could contribute to quickly stopping the pandemic and bringing the new normal back soon”.
Earlier, the test results were having many challenges to update timely and correctly due to urgent situation of infection cases causing overloading and delay of the whole medical system and process, making it difficult for authorities to circle affected areas and allocate sufficient resources to support. This support significantly reduced the workload, strengthen the process, and update the result information in a very short time to the overall COVID situation of HCMC.