{"id":18871,"date":"2022-04-07T08:31:00","date_gmt":"2022-04-07T01:31:00","guid":{"rendered":"https:\/\/digi-texx.com\/gap-go-ong-thomas-hofmaier-co-dong-cua-digi-texx-viet-nam\/"},"modified":"2023-12-22T14:28:55","modified_gmt":"2023-12-22T07:28:55","slug":"gap-go-ong-thomas-hofmaier-co-dong-cua-digi-texx-viet-nam","status":"publish","type":"post","link":"https:\/\/digi-texx.com\/vi\/tin-tuc\/gap-go-ong-thomas-hofmaier-co-dong-cua-digi-texx-viet-nam\/","title":{"rendered":"G\u1eb7p G\u1ee1 \u00d4ng Thomas Hofmaier – C\u1ed5 \u0110\u00f4ng c\u1ee7a DIGI-TEXX Vi\u1ec7t Nam"},"content":{"rendered":"\n

Th\u00e1ng 3\/2022, Vi\u1ec7t Nam m\u1edf c\u1eeda l\u1ea1i ho\u00e0n to\u00e0n c\u00e1c chuy\u1ebfn bay qu\u1ed1c t\u1ebf. C\u00e1c h\u1ea1n ch\u1ebf \u0111i l\u1ea1i do \u0111\u1ea1i d\u1ecbch Covid-19 \u0111\u00e3 \u0111\u01b0\u1ee3c d\u1ee1 b\u1ecf v\u00e0 \u0111\u1ed9i ng\u0169 c\u1ee7a DIGI-TEXX cu\u1ed1i c\u00f9ng \u0111\u00e3 \u0111o\u00e0n t\u1ee5 v\u1edbi \u00f4ng Thomas Hofmaier \u2013 m\u1ed9t trong nh\u1eefng c\u1ed5 \u0111\u00f4ng c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ebfn t\u1eeb Munich, \u0110\u1ee9c. DIGI-TEXX \u0111\u00e3 tr\u00f2 chuy\u1ec7n v\u1edbi \u00f4ng Thomas v\u1ec1 suy ngh\u0129 c\u1ee7a \u00f4ng khi quay tr\u1edf l\u1ea1i sau hai n\u0103m v\u00e0 v\u1ec1 v\u1ecb tr\u00ed BPO trong th\u1eddi gian t\u1edbi. DIGI-TEXX \u0111\u00e3 c\u00f3 bu\u1ed5i tr\u00f2 chuy\u1ec7n v\u1edbi \u00f4ng Thomas v\u1ec1 suy ngh\u0129 c\u1ee7a \u00f4ng khi quay tr\u1edf l\u1ea1i sau hai n\u0103m v\u00e0 v\u1ecb tr\u00ed BPO trong th\u1eddi gian t\u1edbi.<\/em><\/em><\/p>\n\n

\"\"
Mr. Thomas Hofmaier \u2013 Shareholder of DIGI-TEXX Vietnam<\/em><\/figcaption><\/figure>\n\n

<\/span>\u1ea4n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean c\u1ee7a \u00d4ng khi \u0111\u1ebfn th\u0103m Vi\u1ec7t Nam v\u00e0 DIGI-TEXX Vi\u1ec7t Nam sau hai n\u0103m b\u1ecb c\u00e1ch ly v\u00ec Covid-19 l\u00e0 g\u00ec?<\/span><\/h3>\n\n

T\u00f4i r\u1ea5t h\u00e1o h\u1ee9c \u0111\u01b0\u1ee3c tr\u1edf l\u1ea1i Vi\u1ec7t Nam sau 25 th\u00e1ng v\u00e0 vui m\u1eebng \u0111\u01b0\u1ee3c \u0111o\u00e0n t\u1ee5 v\u1edbi t\u1ea5t c\u1ea3 nh\u1eefng ng\u01b0\u1eddi m\u00e0 t\u00f4i \u0111\u00e3 g\u1eb7p l\u1ea7n \u0111\u1ea7u trong 16 n\u0103m qua. M\u1ecdi chuy\u1ec7n b\u1eaft \u0111\u1ea7u t\u1eeb m\u00e0n ch\u00e0o \u0111\u00f3n t\u1eeb v\u1ecb t\u00e0i x\u1ebf kh\u00e1ch s\u1ea1n quen thu\u1ed9c \u1edf s\u00e2n bay cho \u0111\u1ebfn \u0111\u01b0\u1eddng ph\u1ed1 nh\u1ed9n nh\u1ecbp c\u1ee7a TP.HCM. T\u00f4i r\u1ea5t \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i nhanh ch\u00f3ng v\u00e0 ki\u00ean c\u01b0\u1eddng c\u1ee7a Vi\u1ec7t Nam sau \u0111\u1ea1i d\u1ecbch.<\/p>\n\n

M\u1ecdi ng\u01b0\u1eddi \u1edf DIGI-TEXX v\u1eabn gi\u1eef nguy\u00ean tinh th\u1ea7n t\u00edch c\u1ef1c v\u00e0 tr\u00e0n \u0111\u1ea7y n\u0103ng l\u01b0\u1ee3ng. M\u1ecdi ng\u01b0\u1eddi v\u1eabn ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n trong th\u1eddi k\u1ef3 \u0111\u1ea1i d\u1ecbch, m\u1eb7c d\u00f9 h\u1ecd \u0111\u00e3 ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u th\u00e1ch th\u1ee9c n\u1ed9i t\u1ea1i trong c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u1ed1ng c\u00e1 nh\u00e2n. <\/p>\n\n

<\/span>\u00d4ng c\u1ea3m th\u1ea5y c\u00f4ng ty thay \u0111\u1ed5i nh\u01b0 th\u1ebf n\u00e0o trong hai n\u0103m qua?<\/span><\/h3>\n\n

\u0110\u1ea1i d\u1ecbch ch\u1eafc ch\u1eafn l\u00e0 th\u00e1ch th\u1ee9c v\u00e0 c\u0169ng l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 DIGI-TEXX ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n. T\u00f4i th\u1ea5y ch\u00fang ta \u0111ang chuy\u1ec3n \u0111\u1ed5i nhi\u1ec1u h\u01a1n tr\u00ean con \u0111\u01b0\u1eddng k\u1ef9 thu\u1eadt s\u1ed1 d\u01b0\u1edbi s\u1ef1 l\u00e3nh \u0111\u1ea1o c\u1ee7a \u00f4ng Nguy\u1ec5n Minh Tho\u1ea1i \u2013 Gi\u00e1m \u0111\u1ed1c K\u1ef9 thu\u1eadt s\u1ed1 c\u1ee7a ch\u00fang t\u00f4i. Ch\u00fang t\u00f4i \u0111\u00e3 ra m\u1eaft DIGI-XTRACT<\/strong><\/a> \u0111\u1ec3 mang qu\u00e1 tr\u00ecnh x\u1eed l\u00fd t\u00e0i li\u1ec7u th\u00f4ng minh \u0111\u1ebfn g\u1ea7n h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng. \u0110\u1ec3 \u1ee9ng bi\u1ebfn v\u1edbi \u0111\u1ea1i d\u1ecbch, DIGI-TEXX \u0111\u00e3 thi\u1ebft l\u1eadp m\u1ed9t n\u1ec1n t\u1ea3ng l\u00e0m vi\u1ec7c tr\u1ef1c tuy\u1ebfn c\u00f3 \u0111\u1ed9 b\u1ea3o m\u1eadt cao \u2013 DIGI-Connect,<\/strong><\/a> \u0111\u1ec3 h\u1ed7 tr\u1ee3 v\u00e0 m\u1edf r\u1ed9ng c\u00e1c m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c c\u1ed9ng \u0111\u1ed3ng. C\u00f9ng l\u00fac \u0111\u00f3, ch\u00fang t\u00f4i duy tr\u00ec cam k\u1ebft cao nh\u1ea5t c\u1ee7a m\u00ecnh \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c kh\u00e1ch h\u00e0ng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi. <\/p>\n\n

<\/span>L\u00e0 m\u1ed9t c\u00f4ng ty chuy\u00ean cung c\u1ea5p Gi\u1ea3i ph\u00e1p s\u1ed1 v\u00e0 d\u1ecbch v\u1ee5 BPO \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a nhi\u1ec1u h\u01a1n, \u00f4ng th\u1ea5y vai tr\u00f2 c\u1ee7a con ng\u01b0\u1eddi nh\u01b0 th\u1ebf n\u00e0o trong h\u00e0nh tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i n\u00e0y?<\/span><\/h3>\n\n

T\u00f4i tin r\u1eb1ng t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u \u0111\u01b0\u1ee3c m\u1eddi tham gia h\u00e0nh tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i n\u00e0y v\u00e0 ng\u00e0y c\u00e0ng c\u00f3 nhi\u1ec1u vi\u1ec7c ph\u1ea3i l\u00e0m trong k\u1ef7 nguy\u00ean chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1. BPO t\u1eebng \u0111\u01b0\u1ee3c coi l\u00e0 c\u00f4ng vi\u1ec7c ch\u1ec9 li\u00ean quan \u0111\u1ebfn vi\u1ec7c nh\u1eadp d\u1eef li\u1ec7u \u0111\u01a1n gi\u1ea3n ho\u1eb7c ,m\u1ed9t c\u00f4ng vi\u1ec7c v\u0103n ph\u00f2ng t\u1eeb ch\u00edn \u0111\u1ebfn n\u0103m gi\u1edd. Trong th\u1eddi hi\u1ec7n \u0111\u1ea1i n\u00e0y, \u0111\u1eb7c bi\u1ec7t l\u00e0 t\u1ea1i DIGI-TEXX, BPO y\u00eau c\u1ea7u c\u00e1c k\u1ef9 n\u0103ng ph\u1ee9c t\u1ea1p nh\u01b0 k\u1ef9 n\u0103ng ph\u00e2n t\u00edch v\u00e0 \u0111\u00e1nh gi\u00e1 d\u1eef li\u1ec7u \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o v\u00e0 c\u1ea3i thi\u1ec7n qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u cho kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i. Do \u0111\u00f3, nh\u00e2n vi\u00ean c\u1ee7a DIGI-TEXX \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ef9 n\u0103ng cao h\u01a1n, \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u BPO n\u00e2ng cao.<\/p>\n\n

\"\"
at DIGI-TEXX Vietnam\u2019s Network Operation Center<\/em><\/figcaption><\/figure>\n\n

<\/span>Nhi\u1ec1u ng\u01b0\u1eddi cho r\u1eb1ng BPO s\u1ebd kh\u00f4ng th\u1ec3 ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n trong nh\u1eefng n\u0103m t\u1edbi. \u00d4ng c\u00f3 th\u1ec3 chia s\u1ebb quan \u0111i\u1ec3m c\u1ee7a m\u00ecnh v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y?<\/strong><\/span><\/h3>\n\n

BPO ch\u1eafc ch\u1eafn s\u1ebd ti\u1ebfp t\u1ee5c v\u1ecb tr\u00ed quan tr\u1ecdng c\u1ee7a m\u00ecnh, chuy\u1ec3n sang m\u1ed9t h\u00ecnh th\u1ee9c m\u1edbi, \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi c\u00e1c c\u00f4ng ngh\u1ec7 v\u1eefng ch\u1eafc v\u00e0 cao c\u1ea5p m\u00e0 ch\u00fang t\u00f4i \u0111\u1ecbnh ngh\u0129a l\u00e0 BPO c\u00f4ng ngh\u1ec7. B\u1eb1ng c\u00e1ch chuy\u1ec3n t\u1eeb t\u00e0i li\u1ec7u tr\u00ean gi\u1ea5y sang t\u00e0i li\u1ec7u k\u1ef9 thu\u1eadt s\u1ed1, BPO \u0111\u00e3 chuy\u1ec3n h\u01b0\u1edbng sang cung c\u1ea5p chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 cho kh\u00e1ch h\u00e0ng, s\u1eed d\u1ee5ng c\u00e1c \u1ee9ng d\u1ee5ng v\u00e0 d\u1ecbch v\u1ee5 web \u0111\u1ec3 ti\u1ebfp c\u1eadn nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n

BPO ng\u00e0y c\u00e0ng ph\u1ee9c t\u1ea1p v\u00e0 hi\u1ec7n \u0111\u1ea1i h\u00f3a \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a to\u00e0n c\u1ea7u v\u1ec1 chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1, v\u00e0 DIGI-TEXX tin r\u1eb1ng ch\u00fang ta s\u1ebd ch\u1ee9ng ki\u1ebfn \u200b\u200bs\u1ef1 ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc trong l\u0129nh v\u1ef1c n\u00e0y t\u1eeb th\u1eddi \u0111i\u1ec3m n\u00e0y tr\u1edf \u0111i.<\/p>\n\n

<\/span>\u00d4ng c\u00f3 l\u1eddi nh\u1eafn nh\u1ee7 n\u00e0o mu\u1ed1n g\u1eedi \u0111\u1ebfn t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean c\u1ee7a DIGI-TEXX kh\u00f4ng?<\/strong><\/span><\/h3>\n\n

Tr\u01b0\u1edbc h\u1ebft, t\u00f4i xin c\u1ea3m \u01a1n t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean DIGI-TEXX, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng nh\u00e2n vi\u00ean tuy\u1ebfn \u0111\u1ea7u c\u1ee7a ch\u00fang t\u00f4i trong th\u1eddi gian gi\u00e3n c\u00e1ch. Cam k\u1ebft v\u00e0 k\u1ef7 lu\u1eadt c\u1ee7a m\u1ecdi ng\u01b0\u1eddi l\u00e0 y\u1ebfu t\u1ed1 r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 duy tr\u00ec t\u00ednh li\u00ean t\u1ee5c trong kinh doanh c\u1ee7a ch\u00fang ta.<\/p>\n\n

T\u00f4i mu\u1ed1n b\u00e0y t\u1ecf ni\u1ec1m t\u1ef1 h\u00e0o c\u1ee7a t\u00f4i v\u1ec1 c\u00e1c b\u1ea1n v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t t\u1eadp th\u1ec3 v\u00e0 gia \u0111\u00ecnh \u0111o\u00e0n k\u1ebft v\u00ec \u0111\u00e3 gi\u00fap DIGI-TEXX tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng ty tuy\u1ec7t v\u1eddi, v\u00e0 l\u00e0 m\u1ed9t n\u01a1i th\u00fa v\u1ecb \u0111\u1ec3 l\u00e0m vi\u1ec7c.<\/p>\n\n

Cu\u1ed1i c\u00f9ng, t\u00f4i mu\u1ed1n g\u1eedi nh\u1eefng l\u1eddi ch\u00fac t\u1ed1t \u0111\u1eb9p nh\u1ea5t \u0111\u1ebfn b\u1ea5t k\u1ef3 ai trong s\u1ed1 c\u00e1c b\u1ea1n \u0111\u00e3 b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi c\u0103n b\u1ec7nh n\u00e0y v\u00e0 ch\u00fac c\u00e1c b\u1ea1n nhanh ch\u00f3ng b\u00ecnh ph\u1ee5c.<\/p>\n\n

\"\"<\/figure>
\n

Thomas Hofmaier \u2013 C\u1ed5 \u0110\u00f4ng c\u1ee7a DIGI-TEXX VI\u1ec6T NAM<\/em><\/strong><\/em><\/strong><\/p>\n\n\n\n

Thomas gia nh\u1eadp DIGI-TEXX v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t trong nh\u1eefng c\u1ed5 \u0111\u00f4ng c\u1ee7a ch\u00fang t\u00f4i v\u00e0o n\u0103m 2007. \u00d4ng mang theo 29 \u200b\u200bn\u0103m kinh nghi\u1ec7m v\u00e0 tinh th\u1ea7n \u0111\u1ed5i m\u1edbi trong l\u0129nh v\u1ef1c BPO c\u0169ng nh\u01b0 chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u1ec3 \u0111\u01b0a DIGI-TEXX tr\u1edf th\u00e0nh nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 BPO n\u01b0\u1edbc ngo\u00e0i th\u00e0nh c\u00f4ng. Hi\u1ec7n t\u1ea1i, Thomas l\u00e0 c\u1ed1 v\u1ea5n h\u1ed7 tr\u1ee3 DIGI-TEXX cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 ho\u00e0n h\u1ea3o cho kh\u00e1ch h\u00e0ng trong ng\u00e0nh Ng\u00e2n h\u00e0ng, B\u1ea3o hi\u1ec3m v\u00e0 Y t\u1ebf. <\/p>\n\n\n\n

\u00d4ng tin r\u1eb1ng \u0111\u1ea7u t\u01b0 v\u00e0o con ng\u01b0\u1eddi s\u1ebd gi\u00fap h\u1ecd ph\u00e1t huy h\u1ebft ti\u1ec1m n\u0103ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng trong t\u01b0\u01a1ng lai.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Th\u00e1ng 3\/2022, Vi\u1ec7t Nam m\u1edf c\u1eeda l\u1ea1i ho\u00e0n to\u00e0n c\u00e1c chuy\u1ebfn bay qu\u1ed1c t\u1ebf. C\u00e1c h\u1ea1n ch\u1ebf \u0111i l\u1ea1i do \u0111\u1ea1i d\u1ecbch Covid-19 \u0111\u00e3 \u0111\u01b0\u1ee3c … <\/p>\n

Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":8476,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[46],"tags":[],"class_list":["post-18871","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"acf":[],"_links":{"self":[{"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/posts\/18871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/comments?post=18871"}],"version-history":[{"count":0,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/posts\/18871\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/media\/8476"}],"wp:attachment":[{"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/media?parent=18871"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/categories?post=18871"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/tags?post=18871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}