{"id":18964,"date":"2021-09-30T11:38:00","date_gmt":"2021-09-30T04:38:00","guid":{"rendered":"https:\/\/digi-texx.com\/tai-sao-nganh-tai-chinh-nen-ap-dung-quy-trinh-tiep-nhan-khach-hang-ky-thuat-so-digital-onboarding\/"},"modified":"2025-02-20T17:46:13","modified_gmt":"2025-02-20T10:46:13","slug":"tai-sao-nganh-tai-chinh-nen-ap-dung-quy-trinh-tiep-nhan-khach-hang-ky-thuat-so-digital-onboarding","status":"publish","type":"post","link":"https:\/\/digi-texx.com\/vi\/cong-nghe\/tai-sao-nganh-tai-chinh-nen-ap-dung-quy-trinh-tiep-nhan-khach-hang-ky-thuat-so-digital-onboarding\/","title":{"rendered":"T\u1ea1i Sao Ng\u00e0nh T\u00e0i Ch\u00ednh N\u00ean \u00c1p D\u1ee5ng Quy Tr\u00ecnh Ti\u1ebfp Nh\u1eadn Kh\u00e1ch H\u00e0ng K\u1ef9 Thu\u1eadt S\u1ed1 (Digital Onboarding)"},"content":{"rendered":"\n

Ph\u1ea7n l\u1edbn c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh \u0111ang \u0111\u1ea7u t\u01b0 m\u1ea1nh v\u00e0o chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1<\/strong><\/a>, m\u1ee5c \u0111\u00edch l\u00e0 \u0111\u1ec3 gi\u1ea3m chi ph\u00ed ho\u1ea1t \u0111\u1ed9ng, t\u0103ng m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng, v\u00e0 gi\u1ea3m m\u1ed1i nguy c\u01a1 \u0111\u1ebfn t\u1eeb nh\u1eefng ng\u01b0\u1eddi ch\u01a1i fintech m\u1edbi tham gia th\u1ecb tr\u01b0\u1eddng. \u0110i\u1ec1u n\u00e0y c\u0169ng \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y b\u1edfi nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng am hi\u1ec3u c\u00f4ng ngh\u1ec7, nh\u1eefng ng\u01b0\u1eddi mong \u0111\u1ee3i tr\u1ea3i nghi\u1ec7m k\u1ef9 thu\u1eadt s\u1ed1 li\u1ec1n m\u1ea1ch v\u00e0 linh ho\u1ea1t th\u00f4ng qua nhi\u1ec1u \u0111i\u1ec3m ti\u1ebfp x\u00fac. <\/p>\n\n

Qu\u00e1 tr\u00ecnh gi\u1edbi thi\u1ec7u l\u00e0 \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u m\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 v\u1ec1 m\u1ed9t t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh. C\u00e1ch th\u1ee9c hi\u1ec7u qu\u1ea3 \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi \u0111\u1eb7t n\u1ec1n m\u00f3ng cho m\u1ed1i quan h\u1ec7 g\u1eafn b\u00f3 l\u00e2u d\u00e0i c\u1ee7a h\u1ecd v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh. Nghi\u00ean c\u1ee9u v\u1ec1 4000 kh\u00e1ch h\u00e0ng t\u00e0i ch\u00ednh t\u1eeb Signicat<\/strong><\/a> cho th\u1ea5y quy tr\u00ecnh ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng quy tr\u00ecnh ch\u1ee7 ch\u1ed1t m\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p \u0111ang th\u1ef1c hi\u1ec7n ch\u01b0a th\u00e0nh c\u00f4ng. H\u01a1n 39% tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng d\u1eebng h\u1ee3p t\u00e1c l\u00e0 do qu\u00e1 tr\u00ecnh n\u00e0y t\u1ed1n qu\u00e1 nhi\u1ec1u c\u00f4ng s\u1ee9c v\u00e0 th\u1eddi gian. Ngo\u00e0i ra, d\u1ecbch v\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1 c\u00e0ng c\u1ea7n thi\u1ebft h\u01a1n sau \u0111\u1ea1i d\u1ecbch khi 68% s\u1ed1 ng\u01b0\u1eddi tham giai mong mu\u1ed1n chuy\u1ec3n sang quy tr\u00ecnh gi\u1edbi thi\u1ec7u ho\u00e0n to\u00e0n tr\u1ef1c tuy\u1ebfn. Gi\u1edbi thi\u1ec7u k\u1ef9 thu\u1eadt s\u1ed1 l\u00e0 c\u1ef1c k\u1ef3 thi\u1ebft y\u1ebfu \u0111\u1ed1i v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh trong m\u1ed9t th\u1ecb tr\u01b0\u1eddng c\u1ea1nh tranh ng\u00e0y c\u00e0ng kh\u1ed1c li\u1ec7t. M\u1ed9t quy tr\u00ecnh ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng s\u1ed1 li\u1ec1n m\u1ea1ch s\u1ebd t\u0103ng th\u00eam gi\u00e1 tr\u1ecb kinh doanh v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng, h\u01a1n l\u00e0 ch\u1ec9 \u0111\u01a1n gi\u1ea3n ti\u1ebft ki\u1ec7m chi ph\u00ed. <\/p>\n\n

<\/span>Quy Tr\u00ecnh Ti\u1ebfp Nh\u1eadn Kh\u00e1ch H\u00e0ng K\u1ef9 Thu\u1eadt S\u1ed1 V\u1edbi eKYC L\u00e0 G\u00ec?<\/strong><\/span><\/h2>\n\n

Quy tr\u00ecnh ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng s\u1ed1 l\u00e0 m\u1ed9t quy tr\u00ecnh tr\u1ef1c tuy\u1ebfn khi m\u1ed9t c\u00e1 nh\u00e2n \u0111\u0103ng k\u00fd d\u1ecbch v\u1ee5 c\u1ee7a m\u1ed9t c\u00f4ng ty ho\u1eb7c t\u1ed5 ch\u1ee9c b\u1eb1ng b\u1ea5t k\u1ef3 thi\u1ebft b\u1ecb k\u1ef9 thu\u1eadt s\u1ed1 n\u00e0o \u0111\u1ec3 truy c\u1eadp v\u00e0o c\u00e1c s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty ho\u1eb7c t\u1ed5 ch\u1ee9c \u0111\u00f3. Qu\u00e1 tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua m\u1ed9t bi\u1ec3u m\u1eabu tr\u1ef1c tuy\u1ebfn ch\u1ee9a \u0111\u1ea7y d\u1eef li\u1ec7u c\u00e1 nh\u00e2n ho\u1eb7c th\u00f4ng tin sinh tr\u1eafc h\u1ecdc nh\u01b0 qu\u00e9t khu\u00f4n m\u1eb7t ho\u1eb7c d\u1ea5u v\u00e2n tay m\u00e0 kh\u00f4ng c\u1ea7n cung c\u1ea5p b\u1ea5t k\u1ef3 t\u00e0i li\u1ec7u gi\u1ea5y n\u00e0o. V\u1edbi quy tr\u00ecnh s\u1ed1 h\u00f3a ho\u00e0n to\u00e0n, c\u00e1c c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u \u0111\u0103ng k\u00fd \u1edf b\u1ea5t k\u1ef3 \u0111\u00e2u v\u00e0o b\u1ea5t k\u1ef3 l\u00fac n\u00e0o thay v\u00ec ph\u1ea3i \u0111\u1ebfn c\u00e1c chi nh\u00e1nh v\u00e0 x\u1ebfp h\u00e0ng ch\u1edd \u0111\u1ebfn l\u01b0\u1ee3t. <\/p>\n\n

X\u00e1c minh danh t\u00ednh l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh ho\u00e0n t\u1ea5t quy tr\u00ecnh ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng, \u0111i\u1ec1u n\u00e0y s\u1ebd kh\u00f3 kh\u0103n h\u01a1n n\u1ebfu kh\u00f4ng c\u00f3 s\u1ef1 can thi\u1ec7p c\u1ee7a con ng\u01b0\u1eddi. Qu\u00e1 tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi quy tr\u00ecnh \u0110\u1ecbnh Danh Kh\u00e1ch H\u00e0ng \u0110i\u1ec7n T\u1eed (eKYC)<\/strong><\/a> \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a h\u1ecd m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng v\u00e0 an to\u00e0n. Quy tr\u00ecnh gi\u1edbi thi\u1ec7u k\u1ef9 thu\u1eadt s\u1ed1 khi \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ph\u00f9 h\u1ee3p v\u1edbi eKYC s\u1ebd thu h\u00fat v\u00e0 t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, gi\u1ea3m chi ph\u00ed ho\u1ea1t \u0111\u1ed9ng, r\u1ee7i ro gian l\u1eadn, v\u00e0 cu\u1ed1i c\u00f9ng, mang l\u1ea1i l\u1ee3i nhu\u1eadn l\u1edbn h\u01a1n cho c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh.<\/p>\n\n

\"\"<\/figure>\n\n

<\/span>T\u1ea7m Quan Tr\u1ecdng V\u00e0 Nh\u1eefng L\u1ee3i Th\u1ebf C\u1ee7a Quy Tr\u00ecnh Ti\u1ebfp Nh\u1eadn K\u1ef9 Thu\u1eadt S\u1ed1<\/strong><\/span><\/h2>\n\n

H\u00e0nh vi kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i nhanh ch\u00f3ng trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y do \u1ea3nh h\u01b0\u1edfng c\u1ee7a \u0111\u1ea1i d\u1ecbch v\u00e0 l\u00e0n s\u00f3ng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 trong m\u1ecdi ng\u00e0nh ngh\u1ec1. Nh\u1edd c\u00f3 Internet v\u00e0 c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i, kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng c\u00f3 s\u1ef1 k\u1ebft n\u1ed1i v\u00e0 \u0111\u00f2i h\u1ecfi kh\u1eaft khe h\u01a1n. H\u1ecd c\u00f3 ki\u1ebfn \u200b\u200bth\u1ee9c v\u00e0 \u01b0a chu\u1ed9ng c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u01a1n gi\u1ea3n, nhanh ch\u00f3ng v\u00e0 th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng. \u0110i\u1ec1u n\u00e0y bu\u1ed9c c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh ph\u1ea3i thay \u0111\u1ed5i g\u00f3c nh\u00ecn c\u1ee7a h\u1ecd v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1 nh\u1eb1m th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p v\u00e0 th\u01b0\u01a1ng hi\u1ec7u m\u00ecnh. Theo Forbes<\/strong><\/a>, c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh \u0111\u00e3 \u0111\u1ea7u t\u01b0 r\u1ea5t nhi\u1ec1u v\u00e0o vi\u1ec7c m\u1edf t\u00e0i kho\u1ea3n k\u1ef9 thu\u1eadt s\u1ed1, khi\u1ebfn n\u00f3 tr\u1edf th\u00e0nh c\u00f4ng ngh\u1ec7 ph\u1ed5 bi\u1ebfn nh\u1ea5t trong ba n\u0103m li\u00ean ti\u1ebfp. Kho\u1ea3ng 80% trong s\u1ed1 h\u1ecd \u0111\u00e3 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng m\u1edf t\u00e0i kho\u1ea3n k\u1ef9 thu\u1eadt s\u1ed1 m\u1edbi ho\u1eb7c l\u00ean k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n h\u1ec7 th\u1ed1ng hi\u1ec7n c\u00f3 v\u00e0o n\u0103m 2020. <\/p>\n\n

Kh\u00e1ch h\u00e0ng b\u00e2y gi\u1edd l\u00e0 nh\u1eefng ng\u01b0\u1eddi t\u1ea1o ra gi\u00e1 tr\u1ecb \u0111\u1ed9c l\u1eadp th\u1ef1c s\u1ef1 v\u00e0 nh\u1eadn th\u1ee9c r\u00f5 v\u1ec1 nhi\u1ec1u l\u1ef1a ch\u1ecdn thay th\u1ebf. R\u00f5 r\u00e0ng, n\u1ebfu m\u1ed9t nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh kh\u00f4ng th\u1ec3 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m t\u00edch h\u1ee3p nhanh ch\u00f3ng v\u00e0 li\u1ec1n m\u1ea1ch, kh\u00e1ch h\u00e0ng s\u1ebd t\u00ecm \u0111\u1ebfn \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh c\u1ee7a h\u1ecd. Theo Forrester, h\u01a1n 64% ng\u00e2n h\u00e0ng b\u00e1o c\u00e1o r\u1eb1ng doanh thu c\u1ee7a h\u1ecd b\u1ecb th\u00e2m h\u1ee5t do quy tr\u00ecnh gi\u1edbi thi\u1ec7u ph\u00e1p l\u00fd qu\u00e1 t\u1ed1n th\u1eddi gian. M\u1ed9t nghi\u00ean c\u1ee9u kh\u00e1c t\u1eeb McKinsey cho th\u1ea5y r\u1eb1ng n\u1ebfu t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00ean 20% th\u00f4ng qua vi\u1ec7c gi\u1edbi thi\u1ec7u k\u1ef9 thu\u1eadt s\u1ed1, th\u00ec doanh thu c\u00f3 th\u1ec3 t\u0103ng th\u00eam 15% v\u00e0 gi\u1ea3m chi ph\u00ed v\u1eadn h\u00e0nh t\u1edbi 20%.<\/p>\n\n

Kh\u00f4ng th\u1ec3 ph\u1ee7 nh\u1eadn r\u1eb1ng m\u1ed9t quy tr\u00ecnh ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng s\u1ed1 th\u00e0nh c\u00f4ng s\u1ebd mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch l\u00e2u d\u00e0i kh\u00e1c nhau, cho c\u1ea3 kh\u00e1ch h\u00e0ng v\u00e0 t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh. Hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1c c\u01a1 h\u1ed9i ti\u1ec1m n\u0103ng c\u1ee7a vi\u1ec7c \u00e1p d\u1ee5ng quy tr\u00ecnh n\u00e0y l\u00e0 \u0111i\u1ec1u b\u1eaft bu\u1ed9c \u0111\u1ed1i v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh \u0111ang t\u00ecm c\u00e1ch b\u1ee9c ph\u00e1 trong vi\u1ec7c cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u1ee3i \u00edch \u0111\u00e1ng k\u1ec3 c\u1ee7a quy tr\u00ecnh ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng s\u1ed1:<\/p>\n\n

1. C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m v\u00e0 l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m tr\u1ecdng t\u00e2m<\/strong>Building a long-lasting relationship with customers is no longer a mission of customer service, it\u2019s all about customer experience. \u0110\u1eb7t kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m l\u00e0 c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 ph\u00e1t tri\u1ec3n kinh doanh. Vi\u1ec7c gi\u1edbi thi\u1ec7u k\u1ef9 thu\u1eadt s\u1ed1 n\u00ean \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean kh\u00e1ch h\u00e0ng v\u00e0 s\u1edf th\u00edch c\u1ee7a h\u1ecd \u0111\u1ec3 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a ho\u00e0n h\u1ea3o. \u0110i\u1ec1u n\u00e0y cu\u1ed1i c\u00f9ng s\u1ebd l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng v\u00e0 th\u00fac \u0111\u1ea9y vi\u1ec7c \u0111\u0103ng k\u00fd c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1c trong t\u01b0\u01a1ng lai.<\/p>\n\n

2 . Gi\u1edbi Thi\u1ec7u Nhanh Ch\u00f3ng<\/strong>Ng\u01b0\u1eddi ti\u00eau d\u00f9ng ng\u00e0y nay mong \u0111\u1ee3i \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn c\u00e1c d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh th\u1eadt thu\u1eadn ti\u1ec7n v\u00e0 ngay l\u1eadp t\u1ee9c. C\u00e1c quy tr\u00ecnh ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng t\u1ebb nh\u1ea1t v\u1edbi l\u01b0\u1ee3ng l\u1edbn th\u00f4ng tin c\u00e1 nh\u00e2n, t\u00e0i li\u1ec7u v\u00e0 c\u00e1c b\u01b0\u1edbc x\u00e1c minh t\u1ed1n th\u1eddi gian cu\u1ed1i c\u00f9ng c\u00f3 th\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng l\u1ef1a ch\u1ecdn \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. Ti\u1ebfp nh\u1eadn s\u1ed1 gi\u00fap kh\u00e1ch h\u00e0ng b\u1eaft \u0111\u1ea7u v\u00e0 k\u1ebft th\u00fac to\u00e0n b\u1ed9 quy tr\u00ecnh gi\u1edbi thi\u1ec7u trong v\u00e0i ph\u00fat b\u1ea5t k\u1ec3 h\u1ecd ch\u1ecdn k\u00eanh n\u00e0o. <\/p>\n\n

3 . S\u1ef1 T\u1ed1i Gi\u1ea3n<\/strong>Ti\u1ebfp nh\u1eadn tr\u1ef1c tuy\u1ebfn t\u1ea1o ra m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u01a1n gi\u1ea3n v\u00e0 th\u00e2n thi\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng. Th\u1ef1c hi\u1ec7n theo video h\u01b0\u1edbng d\u1eabn v\u1edbi c\u00e1c b\u01b0\u1edbc \u0111\u01a1n gi\u1ea3n, b\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n n\u00e0o c\u00f3 thi\u1ebft b\u1ecb \u0111i\u1ec7n t\u1eed \u0111\u1ec1u c\u00f3 th\u1ec3 t\u1ef1 m\u00ecnh v\u1eadn h\u00e0nh quy tr\u00ecnh gi\u1edbi thi\u1ec7u tr\u1ef1c tuy\u1ebfn b\u1eb1ng c\u00e1ch t\u01b0\u01a1ng t\u00e1c v\u1edbi trang web ho\u1eb7c \u1ee9ng d\u1ee5ng.<\/p>\n\n

\"\"<\/figure>\n\n

4 . T\u0103ng C\u01b0\u1eddng B\u1ea3o m\u1eadt<\/strong>T\u00edch h\u1ee3p k\u1ef9 thu\u1eadt s\u1ed1 v\u1edbi c\u00e1c ph\u01b0\u01a1ng ph\u00e1p x\u00e1c minh v\u00e0 x\u00e1c th\u1ef1c ID n\u00e2ng cao s\u1ebd duy tr\u00ec t\u00ednh b\u1ea3o m\u1eadt nghi\u00eam ng\u1eb7t. C\u00e1c \u0111i\u1ec3m \u0111\u00e1nh d\u1ea5u sinh tr\u1eafc h\u1ecdc c\u00f3 th\u1ec3 tham chi\u1ebfu ch\u00e9o nhi\u1ec1u \u0111i\u1ec3m d\u1eef li\u1ec7u b\u1eb1ng c\u00e1ch k\u1ebft h\u1ee3p x\u00e1c minh t\u00e0i li\u1ec7u ID v\u1edbi c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m sinh h\u1ecdc \u0111\u1eb7c tr\u01b0ng. B\u00ean c\u1ea1nh \u0111\u00f3, qu\u00e1 tr\u00ecnh x\u00e1c minh ID \u0111\u00e1nh d\u1ea5u nh\u1eefng b\u1ea5t th\u01b0\u1eddng trong danh t\u00ednh c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 th\u00f4ng tin l\u1ed7i th\u1eddi ho\u1eb7c kh\u00f4ng kh\u1edbp. Qua \u0111\u00f3, n\u00f3 h\u1ed7 tr\u1ee3 c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh trong vi\u1ec7c t\u0103ng c\u01b0\u1eddng b\u1ea3o m\u1eadt h\u1ec7 th\u1ed1ng v\u00e0 gi\u1ea3m thi\u1ec3u gian l\u1eadn tr\u1ef1c tuy\u1ebfn, \u0111\u1ed3ng th\u1eddi gi\u1eef l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng. <\/p>\n\n

5 . N\u00e2ng Cao N\u0103ng Su\u1ea5t<\/strong>Quy tr\u00ecnh gi\u1edbi thi\u1ec7u k\u1ef9 thu\u1eadt s\u1ed1 gi\u00fap gi\u1ea3m b\u1edbt g\u00e1nh n\u1eb7ng cho nh\u00f3m v\u1eadn h\u00e0nh b\u1eb1ng c\u00e1ch giao nhi\u1ec1u th\u1ee7 t\u1ee5c gi\u1ea5y t\u1edd cho c\u00e1c h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng h\u00f3a. H\u1ea7u h\u1ebft c\u00e1c nhi\u1ec7m v\u1ee5 v\u00e0 s\u1ef1 ph\u00ea duy\u1ec7t l\u1eb7p \u0111i l\u1eb7p l\u1ea1i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh v\u00e0 x\u00e1c th\u1ef1c trong m\u1ed9t kho\u1ea3ng th\u1eddi gian ng\u1eafn. \u0110i\u1ec1u n\u00e0y gi\u1ea3m thi\u1ec3u l\u1ed7i d\u1eef li\u1ec7u, c\u0169ng nh\u01b0 c\u00f4ng s\u1ee9c x\u1eed l\u00fd n\u1ed9i b\u1ed9 v\u00e0 th\u1eddi gian b\u1ecf ra.<\/p>\n\n

<\/span>K\u1ebft Lu\u1eadn<\/strong><\/span><\/h2>\n\n

Do h\u1ea7u h\u1ebft kh\u00e1ch h\u00e0ng hi\u1ec7n \u0111ang chuy\u1ec3n sang c\u00e1c k\u00eanh tr\u1ef1c tuy\u1ebfn nhanh h\u01a1n so v\u1edbi tr\u01b0\u1edbc \u0111\u00e2y, ‘s\u1ef1 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng’ gi\u1edd \u0111\u00e2y s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a v\u00e0 kh\u1ea3 n\u0103ng t\u00f9y ch\u1ec9nh, cung c\u1ea5p b\u1edfi c\u00e1c d\u1ecbch v\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1. Quy tr\u00ecnh ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng s\u1ed1 v\u00e0 eKYC c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh l\u1ea1i h\u00e0nh tr\u00ecnh gi\u1edbi thi\u1ec7u, gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a h\u01a1n tr\u00ean c\u00e1c thi\u1ebft b\u1ecb c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y h\u1ee9a h\u1eb9n nhi\u1ec1u l\u1ee3i \u00edch l\u00e2u d\u00e0i h\u01a1n nh\u01b0 c\u1eaft gi\u1ea3m chi ph\u00ed, gi\u1ea3m t\u1ef7 l\u1ec7 t\u1eeb b\u1ecf, qu\u1ea3n l\u00fd tu\u00e2n th\u1ee7 v\u00e0 c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng; qua \u0111\u00f3 th\u00fac \u0111\u1ea9y l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n

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| \u0110\u1ecdc th\u00eam<\/em>: <\/mark><\/strong><\/p>\n\n\n\n