{"id":26005,"date":"2024-01-12T17:00:57","date_gmt":"2024-01-12T10:00:57","guid":{"rendered":"https:\/\/digi-texx.com\/?p=26005"},"modified":"2025-02-21T10:29:17","modified_gmt":"2025-02-21T03:29:17","slug":"dang-sau-loi-cam-on-cua-khach-hang-la-cau-chuyen-ve-no-luc-cua-toan-the-doi-ngu-nguyen-thi-diep-giam-doc-van-hanh-cua-digi-texx-viet-nam","status":"publish","type":"post","link":"https:\/\/digi-texx.com\/vi\/tin-tuc\/dang-sau-loi-cam-on-cua-khach-hang-la-cau-chuyen-ve-no-luc-cua-toan-the-doi-ngu-nguyen-thi-diep-giam-doc-van-hanh-cua-digi-texx-viet-nam\/","title":{"rendered":"&#8216;\u0110\u1eb1ng sau l\u1eddi C\u1ea2M \u01a0N c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 c\u00e2u chuy\u1ec7n v\u1ec1 n\u1ed7 l\u1ef1c c\u1ee7a to\u00e0n th\u1ec3 \u0111\u1ed9i ng\u0169 &#8211; Nguy\u1ec5n Th\u1ecb \u0110i\u1ec7p, Gi\u00e1m \u0111\u1ed1c V\u1eadn h\u00e0nh c\u1ee7a DIGI-TEXX Vi\u1ec7t Nam"},"content":{"rendered":"\n<p>Trong t\u1eadp cu\u1ed1i c\u1ee7a podcast &#8220;Gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m&#8221;, ch\u1ecb Nguy\u1ec5n Th\u1ecb \u0110i\u1ec7p \u0111\u00e3 chia s\u1ebb nh\u1eefng hi\u1ec3u bi\u1ebft c\u1ee7a m\u00ecnh v\u1ec1 &#8220;Gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m c\u1ee7a DIGI-TEXX VIETNAM&#8221;.<\/p>\n\n\n\n<p>H\u00f4m nay, ch\u00fang ta h\u00e3y c\u00f9ng l\u1eafng nghe chia s\u1ebb c\u1ee7a c\u00f4 Di\u1ec7p qua podcast n\u00e0y nh\u00e9!<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Explore the Customer-Centric Core Value with the Chief Operating Officer at DIGI-TEXX VIETNAM\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/bBSlCresaIA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"gb-headline gb-headline-cc0da926 gb-headline-text\"><strong><strong><strong><strong>N\u1ed8I DUNG C\u1ee6A CU\u1ed8C PH\u1eceNG V\u1ea4N<\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p><strong>MC: <\/strong>Ch\u00e0o m\u1eebng b\u1ea1n \u0111\u1ebfn v\u1edbi lo\u1ea1t podcast &#8220;Gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m&#8221;. T\u00f4i l\u00e0 Quynh v\u00e0 t\u00f4i s\u1ebd tham gia c\u00f9ng c\u00e1c kh\u00e1ch m\u1eddi, nh\u1eefng ng\u01b0\u1eddi s\u1ebd cung c\u1ea5p nhi\u1ec1u g\u00f3c nh\u00ecn \u0111a d\u1ea1ng v\u1ec1 gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a &#8220;L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m&#8221;.<\/p>\n\n\n\n<p>H\u00f4m nay l\u00e0 t\u1eadp cu\u1ed1i c\u00f9ng c\u1ee7a podcast n\u00e0y, v\u00ec v\u1eady kh\u00e1ch m\u1eddi c\u1ee7a ch\u00fang ta v\u00f4 c\u00f9ng \u0111\u1eb7c bi\u1ec7t. Tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u ch\u1ee7 \u0111\u1ec1 h\u00f4m nay, t\u00f4i mu\u1ed1n gi\u1edbi thi\u1ec7u kh\u00e1ch m\u1eddi c\u1ee7a ch\u00fang ta, c\u00f4 Nguy\u1ec5n Th\u1ecb \u0110i\u1ec7p.<\/p>\n\n\n\n<p><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong>: Ch\u00e0o m\u1ecdi ng\u01b0\u1eddi!<\/p>\n\n\n\n<p><strong>MC<\/strong>: Ch\u1ecb Di\u1ec7p gia nh\u1eadp DIGI-TEXX VIETNAM v\u00e0o n\u0103m 2017 v\u1edbi vai tr\u00f2 l\u00e0 Gi\u00e1m \u0111\u1ed1c Nh\u00e2n s\u1ef1. T\u1eeb n\u0103m 2020, b\u00e0 gi\u1eef ch\u1ee9c v\u1ee5 Gi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh. H\u00f4m nay, ch\u00fang ta s\u1ebd th\u1ea3o lu\u1eadn v\u1edbi ch\u1ecb Di\u1ec7p \u0111\u1ec3 xem ch\u1ecb, v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o, \u0111\u1ecbnh ngh\u0129a v\u1ec1 Kh\u00e1ch h\u00e0ng l\u00e0 tr\u1ecdng t\u00e2m nh\u01b0 th\u1ebf n\u00e0o v\u00e0 gi\u00e1 tr\u1ecb n\u00e0y \u0111\u00e3 g\u00f3p ph\u1ea7n c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n\n\n<style>.kb-image26005_f8127e-4a.kb-image-is-ratio-size, .kb-image26005_f8127e-4a .kb-image-is-ratio-size{max-width:1024px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image26005_f8127e-4a.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image26005_f8127e-4a .kb-image-is-ratio-size{align-self:unset;}.kb-image26005_f8127e-4a figure{max-width:1024px;}.kb-image26005_f8127e-4a .image-is-svg, .kb-image26005_f8127e-4a .image-is-svg img{width:100%;}.kb-image26005_f8127e-4a .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image26005_f8127e-4a\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"681\" src=\"https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-1024x681.jpg\" alt=\"\" class=\"kb-img wp-image-20653\" title=\"\" srcset=\"https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-1024x681.jpg 1024w, https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-300x200.jpg 300w, https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-768x511.jpg 768w, https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-1536x1022.jpg 1536w, https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center\"><em>Ch\u1ecb Nguy\u1ec5n Th\u1ecb \u0110i\u1ec7p, Gi\u00e1m \u0111\u1ed1c V\u1eadn h\u00e0nh DIGI-TEXX VI\u1ec6T NAM<\/em><\/p>\n\n\n\n<p><strong>MC<\/strong>: <strong><em>Xin ch\u00e0o ch\u1ecb Di\u1ec7p, ch\u1ecb c\u00f3 th\u1ec3 chia s\u1ebb v\u1edbi kh\u00e1n gi\u1ea3 h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng t\u1ea1i DIGI-TEXX kh\u00f4ng?<\/em><\/strong><\/p>\n\n\n\n<p><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong>: Kh\u00e1ch h\u00e0ng c\u1ee7a DIGI-TEXX \u0111\u1ebfn t\u1eeb nhi\u1ec1u khu v\u1ef1c, ph\u1ea7n l\u1edbn \u0111\u1ebfn t\u1eeb Ch\u00e2u \u00c2u, \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c qu\u1ed1c gia n\u00f3i ti\u1ebfng \u0110\u1ee9c nh\u01b0 Th\u1ee5y S\u0129, \u00c1o v\u00e0 \u0110\u1ee9c. Ngo\u00e0i ra, DIGI-TEXX c\u0169ng c\u00f3 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng t\u0103ng t\u1eeb B\u1eafc M\u1ef9.<\/p>\n\n\n\n<p>B\u00ean c\u1ea1nh nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y, DIGI-TEXX \u0111ang m\u1edf r\u1ed9ng sang khu v\u1ef1c APAC nh\u01b0 Nh\u1eadt B\u1ea3n, Singapore, H\u1ed3ng K\u00f4ng, Th\u00e1i Lan, Vi\u1ec7t Nam v\u00e0 c\u00e1c qu\u1ed1c gia kh\u00e1c.<\/p>\n\n\n\n<p><strong>MC<\/strong>: <em><strong>V\u1eady th\u00ec c\u00e1ch DIGI-TEXX ph\u1ee5c v\u1ee5 t\u1eebng ph\u00e2n kh\u00fac kh\u00e1ch h\u00e0ng l\u00e0 kh\u00e1c nhau, \u0111\u00fang kh\u00f4ng? V\u00ed d\u1ee5, \u1edf th\u1ecb tr\u01b0\u1eddng Ch\u00e2u \u00c2u, c\u00f4ng ty s\u1ebd c\u00f3 nh\u1eefng ti\u00eau chu\u1ea9n nh\u1ea5t \u0111\u1ecbnh, ho\u1eb7c \u1edf khu v\u1ef1c APAC, c\u00e1c ti\u00eau chu\u1ea9n s\u1ebd kh\u00e1c nhau, \u0111\u00fang kh\u00f4ng?<\/strong><\/em><\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: Tr\u00ean th\u1ef1c t\u1ebf, \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau c\u1ee7a DIGI-TEXX kh\u00e1 gi\u1ed1ng nhau v\u1edbi y\u00eau c\u1ea7u cao. Do \u0111\u00f3, h\u1ecd s\u1ebd t\u00ecm \u0111\u1ebfn DIGI-TEXX v\u00ec D\u1ecbch v\u1ee5 cao c\u1ea5p.\u00a0<\/p>\n\n\n\n<p>Tuy nhi\u00ean, y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a m\u1ed7i kh\u00e1ch h\u00e0ng s\u1ebd kh\u00e1c nhau. V\u00ed d\u1ee5, kh\u00e1ch h\u00e0ng Ch\u00e2u \u00c2u c\u00f3 y\u00eau c\u1ea7u nghi\u00eam ng\u1eb7t. \u0110\u1eb7c bi\u1ec7t l\u00e0 y\u00eau c\u1ea7u v\u1ec1 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u v\u00e0 b\u1ea3o m\u1eadt.<\/p>\n\n\n\n<p>Ng\u01b0\u1ee3c l\u1ea1i, kh\u00e1ch h\u00e0ng M\u1ef9 ch\u00fa tr\u1ecdng nhi\u1ec1u h\u01a1n v\u00e0o gi\u00e1 c\u1ea3 v\u00e0 th\u1eddi gian ph\u1ee5c v\u1ee5, \u0111\u1eb7c bi\u1ec7t l\u00e0 t\u00ednh s\u1eb5n s\u00e0ng khi h\u1ecd c\u1ea7n, b\u1ea1n ph\u1ea3i tr\u1ea3 l\u1eddi ngay l\u1eadp t\u1ee9c.<\/p>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi Ch\u00e2u \u00c1, \u0111\u00e2y l\u00e0 nh\u00f3m kh\u00e1ch h\u00e0ng kh\u00e1 g\u1ea7n g\u0169i v\u1edbi Vi\u1ec7t Nam. S\u1ef1 th\u00e2n thi\u1ec7n, \u0111\u1ed3ng c\u1ea3m v\u00e0 chia s\u1ebb v\u1edbi h\u1ecd l\u00e0 \u0111i\u1ec1u m\u00e0 DIGI-TEXX quen thu\u1ed9c h\u01a1n.<\/p>\n\n\n\n<p><strong>MC<\/strong>: <strong><em>\u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao m\u1ed1i li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng s\u1ebd g\u1ea7n g\u0169i h\u01a1n. V\u1eady, v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u1ecb c\u00e2n b\u1eb1ng gi\u1eefa nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c v\u00e0 quy tr\u00ecnh n\u1ed9i b\u1ed9?<\/em><\/strong><\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: \u00c0! \u0110\u00e2y s\u1ebd l\u00e0 m\u1ed9t c\u00e2u chuy\u1ec7n r\u1ea5t d\u00e0i. T\u00f4i th\u1ea5y r\u1ea5t kh\u00f3 \u0111\u1ec3 tr\u1ea3 l\u1eddi ch\u1ec9 trong v\u00e0i ph\u00fat c\u1ee7a podcast n\u00e0y. Tuy nhi\u00ean, t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u m\u00e0 DIGI-TEXX l\u00e0m, c\u00f4ng vi\u1ec7c m\u00e0 c\u00e1c nh\u00e2n vi\u00ean \u0111ang l\u00e0m hi\u1ec7n nay, cu\u1ed1i c\u00f9ng c\u0169ng ph\u1ee5c v\u1ee5 cho mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>\u0110i\u1ec1u \u0111\u1ea7u ti\u00ean l\u00e0 hi\u1ec3u kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n mu\u1ed1n g\u00ec. Th\u1ee9 hai, DIGI-TEXX c\u00f3 th\u1ec3 cung c\u1ea5p nh\u1eefng g\u00ec? T\u1eeb \u0111\u00f3, ch\u00fang t\u00f4i s\u1ebd c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c quy tr\u00ecnh v\u00e0 ti\u00eau chu\u1ea9n t\u1ed1t nh\u1ea5t cho c\u00e1c n\u1ed7 l\u1ef1c c\u1ee7a c\u00f4ng ty \u0111\u1ed3ng th\u1eddi \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>\u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u n\u00e0y, t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean DIGI-TEXX l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng ph\u1ea3i th\u1ef1c s\u1ef1 k\u1ebft n\u1ed1i s\u00e2u s\u1eafc v\u00e0 hi\u1ec3u m\u00f4 h\u00ecnh ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a h\u1ecd. \u0110\u1ed3ng th\u1eddi, b\u1ea1n ph\u1ea3i l\u00e0 ng\u01b0\u1eddi ti\u00ean phong trong vi\u1ec7c l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u01b0a ra nh\u1eefng \u00fd t\u01b0\u1edfng v\u00e0 gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t nh\u1eb1m c\u1ea3i thi\u1ec7n quy tr\u00ecnh.<\/p>\n\n\n\n<p><strong>MC<\/strong>: <strong><em>Em ngh\u0129 \u0111\u00f3 c\u0169ng l\u00e0 \u0111i\u1ec1u kh\u00e1ch h\u00e0ng mong mu\u1ed1n, r\u1eb1ng ch\u00fang ta s\u1ebd \u0111\u00f3ng g\u00f3p cho h\u1ecd, \u0111\u00fang kh\u00f4ng ch\u1ecb Di\u1ec7p? V\u1eady \u0111\u1ec3 d\u1ec5 hi\u1ec3u h\u01a1n, ch\u1ecb c\u00f3 th\u1ec3 cho t\u00f4i v\u00ed d\u1ee5 v\u1ec1 tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng t\u00e1c \u0111\u1ed9ng ho\u1eb7c thay \u0111\u1ed5i ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9 c\u1ee7a DIGI-TEXX kh\u00f4ng?<\/em><\/strong><\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: Tr\u00ean th\u1ef1c t\u1ebf, c\u00e1ch kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u kh\u00f4ng th\u1ec3 thay \u0111\u1ed5i ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9 c\u1ee7a DIGI-TEXX. Khi ch\u00fang t\u00f4i \u0111\u00e3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t b\u1ed9 ph\u1eadn ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh, chu\u1ea9n m\u1ef1c th\u00ec th\u00f4ng th\u01b0\u1eddng, y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng ch\u1ec9 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn b\u1ec1 m\u1eb7t. N\u00f3 s\u1ebd kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a c\u00f4ng ty.<\/p>\n\n\n\n<p>V\u00ed d\u1ee5, m\u1ed9t trong nh\u1eefng gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a DIGI-TEXX l\u00e0 ch\u1ea5t l\u01b0\u1ee3ng, v\u00ec v\u1eady b\u1ea5t k\u1ec3 kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u g\u00ec, c\u00f4ng ty ph\u1ea3i \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng. Do \u0111\u00f3, kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng bao gi\u1edd y\u00eau c\u1ea7u b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec tr\u00e1i v\u1edbi gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i n\u00e0y.<\/p>\n\n\n\n<p><strong>MC<\/strong>: <strong><em>V\u1eady, ch\u1ecb Di\u1ec7p \u0111\u1ecbnh ngh\u0129a th\u1ebf n\u00e0o v\u1ec1 \u201cKh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m\u201d?<\/em><\/strong><\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: Customer-Centric, m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u n\u00f3i r\u1eb1ng kh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m, kh\u00e1ch h\u00e0ng l\u00e0 s\u1ed1 m\u1ed9t. Nh\u01b0ng theo quan \u0111i\u1ec3m c\u1ee7a t\u00f4i, Customer-Centric l\u00e0 nh\u1eefng g\u00ec t\u00f4i ph\u1ea3i cung c\u1ea5p m\u1ed9t d\u1ecbch v\u1ee5 mang l\u1ea1i quy\u1ec1n l\u1ee3i v\u00e0 l\u1ee3i \u00edch cao nh\u1ea5t cho kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>\u0110\u1ea3m b\u1ea3o r\u1eb1ng \u0111\u00f3 l\u00e0 nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng mong mu\u1ed1n! Khi b\u1ea1n hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y, DIGI-TEXX s\u1ebd cung c\u1ea5p d\u1ecbch v\u1ee5 theo \u0111\u00fang nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u1eb7c bi\u1ec7t, ch\u00fang ta c\u1ea7n x\u00e1c \u0111\u1ecbnh kh\u00e1ch h\u00e0ng l\u00e0 ai! Kh\u00f4ng ph\u1ea3i ai c\u0169ng l\u00e0 kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p><strong>MC<\/strong>: D\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i ph\u1ee5c v\u1ee5 to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c, kh\u00f4ng ch\u1ec9 ri\u00eang c\u00e1 nh\u00e2n.<\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: M\u1ecdi ng\u01b0\u1eddi th\u01b0\u1eddng coi ng\u01b0\u1eddi m\u00e0 h\u1ecd \u0111ang l\u00e0m vi\u1ec7c c\u00f9ng l\u00e0 kh\u00e1ch h\u00e0ng, nh\u01b0ng kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng v\u1eady. \u0110i\u1ec1u \u0111\u00f3 kh\u00f4ng sai, nh\u01b0ng v\u1eabn ch\u01b0a \u0111\u1ee7. M\u1ecdi ng\u01b0\u1eddi n\u00ean lu\u00f4n nh\u00ecn xa h\u01a1n c\u00e1c c\u00e1 nh\u00e2n v\u00e0 nh\u00ecn v\u00e0o t\u1ed5 ch\u1ee9c m\u00e0 c\u00e1c c\u00e1 nh\u00e2n \u0111\u00f3 \u0111\u1ea1i di\u1ec7n. T\u1ed5 ch\u1ee9c \u0111\u00e3 k\u00fd h\u1ee3p \u0111\u1ed3ng v\u1edbi ch\u00fang t\u00f4i l\u00e0 kh\u00e1ch h\u00e0ng, kh\u00f4ng ph\u1ea3i c\u00e1 nh\u00e2n \u0111\u00f3.<\/p>\n\n\n\n<p><strong>MC<\/strong>: <em><strong>L\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o, b\u1ea1n \u0111\u00e3 x\u00e2y d\u1ef1ng v\u0103n h\u00f3a v\u00e0 gi\u00e1 tr\u1ecb l\u1ea5y Kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m cho nh\u00f3m v\u1eadn h\u00e0nh nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/em><\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: Ch\u1ecb \u0111\u00e3 d\u00e0nh r\u1ea5t nhi\u1ec1u c\u00f4ng s\u1ee9c cho vi\u1ec7c n\u00e0y. B\u1ea1n ngh\u0129 g\u00ec v\u1ec1 c\u00e1ch gi\u00e1 tr\u1ecb n\u00e0y \u0111\u01b0\u1ee3c truy\u1ec1n l\u1ea1i cho nh\u00f3m c\u1ee7a b\u1ea1n k\u1ec3 t\u1eeb khi b\u1ea1n gia nh\u1eadp c\u00f4ng ty h\u01a1n m\u1ed9t n\u0103m tr\u01b0\u1edbc?<\/p>\n\n\n\n<p><strong>MC<\/strong>: Em kh\u00f4ng l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp v\u1edbi ch\u1ecb Di\u1ec7p. T\u00f4i l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp v\u1edbi anh Kh\u00e1nh, ch\u1ecb Th\u1ee7y v\u00e0 tr\u01b0\u1edbc \u0111\u00f3 l\u00e0 ch\u1ecb Dung. Em th\u1ea5y t\u1ea5t c\u1ea3 c\u00e1c qu\u1ea3n l\u00fd \u0111\u1ec1u \u0111\u1eb7t y\u1ebfu t\u1ed1 L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m tr\u1ecdng t\u00e2m l\u00ean h\u00e0ng \u0111\u1ea7u, v\u00e0 em c\u0169ng \u00e1p d\u1ee5ng gi\u00e1 tr\u1ecb n\u00e0y v\u00e0o c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y c\u1ee7a m\u00ecnh. \u0110\u1ed1i v\u1edbi em, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng.<\/p>\n\n\n\n<p>Em c\u00f3 hai kh\u00e1ch h\u00e0ng ch\u00ednh v\u00e0 em lu\u00f4n n\u00f3i v\u1edbi c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m c\u1ee7a m\u00ecnh r\u1eb1ng khi l\u00e0m vi\u1ec7c v\u1edbi h\u1ecd, h\u1ecd c\u1ea7n \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u1ee7a kh\u00e1ch h\u00e0ng. Kh\u00e1ch h\u00e0ng mu\u1ed1n g\u00ec? L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 h\u1ecd h\u00e0i l\u00f2ng? Ch\u00fang ta kh\u00f4ng th\u1ec3 ch\u1ec9 \u0111\u01a1n gi\u1ea3n cho r\u1eb1ng nh\u1eefng g\u00ec ch\u00fang ta \u0111ang l\u00e0m s\u1ebd khi\u1ebfn kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng n\u1ebfu \u0111\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 nh\u1eefng g\u00ec h\u1ecd mu\u1ed1n.<\/p>\n\n\n\n<p>Ch\u00fang ta c\u1ea7n l\u1eafng nghe kh\u00e1ch h\u00e0ng \u0111\u1ec3 hi\u1ec3u nhu c\u1ea7u c\u1ee7a h\u1ecd, sau \u0111\u00f3 ch\u00fang ta c\u00f3 th\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 t\u00f9y ch\u1ec9nh. Em ngh\u0129 \u0111\u00e2y l\u00e0 m\u1ed9t \u0111\u00f3ng g\u00f3p nh\u1ecf v\u00e0o c\u00e1c gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a c\u00f4ng ty ch\u00fang t\u00f4i. Ch\u1ecb c\u00f3 ngh\u0129 v\u1eady kh\u00f4ng?<\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: Em \u0111ang ph\u1ecfng v\u1ea5n ch\u1ecb \u0111\u00f3, v\u00ec v\u1eady ch\u1ecb kh\u00f4ng ch\u1eafc KPI c\u1ee7a em s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 nh\u01b0 th\u1ebf n\u00e0o. Em c\u00f3 ngh\u0129 r\u1eb1ng em s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 t\u1ed1t kh\u00f4ng?<\/p>\n\n\n\n<p><em>[C\u1ea3 hai b\u1eaft \u0111\u1ea7u c\u01b0\u1eddi]<\/em><\/p>\n\n\n\n<p><strong>MC<\/strong>: Em hy v\u1ecdng ch\u1ecb s\u1ebd d\u1ec5 d\u00e3i h\u01a1n khi \u0111\u00e1nh gi\u00e1 n\u0103m nay.<\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: Ch\u1ecb s\u1ebd coi \u0111\u00f3 l\u00e0 m\u1ed9t ph\u1ea7n trong KPI c\u1ee7a em.<\/p>\n\n\n\n<p><strong>MC<\/strong>: T\u00f4i c\u0169ng mu\u1ed1n bi\u1ebft c\u00e1ch ch\u00fang ta \u0111\u1eb7t kh\u00e1ch h\u00e0ng v\u00e0o v\u1ecb tr\u00ed trung t\u00e2m \u1ea3nh h\u01b0\u1edfng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ebfn m\u1ed1i quan h\u1ec7 c\u1ee7a ch\u00fang ta v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: Tr\u00ean th\u1ef1c t\u1ebf, kh\u00e1ch h\u00e0ng kh\u00f4ng coi ch\u00fang t\u00f4i l\u00e0 nh\u00e0 cung c\u1ea5p hay nh\u00e0 b\u00e1n l\u1ebb. H\u1ea7u h\u1ebft kh\u00e1ch h\u00e0ng coi DIGI-TEXX l\u00e0 \u0111\u1ed1i t\u00e1c. H\u1ecd coi ch\u00fang t\u00f4i l\u00e0 m\u1ed9t ph\u1ea7n m\u1edf r\u1ed9ng c\u1ee7a ph\u00f2ng ban c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y khi\u1ebfn t\u00f4i r\u1ea5t t\u1ef1 h\u00e0o. \u0110i\u1ec1u \u0111\u00f3 c\u00f3 ngh\u0129a l\u00e0 ch\u00fang t\u00f4i kh\u00f4ng ch\u1ec9 cung c\u1ea5p d\u1ecbch v\u1ee5 m\u00e0 c\u00f2n \u0111\u00f3ng vai tr\u00f2 l\u00e0 b\u1ea1n b\u00e8, \u0111\u1ed3ng nghi\u1ec7p v\u00e0 \u0111\u1ed1i t\u00e1c. Ch\u00fang t\u00f4i cung c\u1ea5p l\u1eddi khuy\u00ean, h\u1ed7 tr\u1ee3 v\u00e0 ch\u00e0o \u0111\u00f3n h\u1ecd khi h\u1ecd \u0111\u1ebfn th\u0103m ch\u00fang t\u00f4i.<\/p>\n\n\n\n<p>T\u00f4i th\u1ea5y t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng c\u1ee7a t\u00f4i \u0111\u1ec1u r\u1ea5t h\u00e0i l\u00f2ng v\u00e0 th\u00edch l\u00e0m vi\u1ec7c v\u1edbi nh\u00f3m c\u1ee7a t\u00f4i.<\/p>\n\n\n\n<p><strong>MC: <\/strong>Ch\u1ecb Di\u1ec7p \u01a1i, \u0111\u1ed9i ng\u0169 v\u1eadn h\u00e0nh c\u00f3 h\u01a1n 700 nh\u00e2n vi\u00ean \u0111\u00fang kh\u00f4ng?<\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: Hi\u1ec7n nay, c\u00f4ng ty c\u00f3 h\u01a1n 800 nh\u00e2n vi\u00ean.<\/p>\n\n\n\n<p><strong>MC<\/strong>: <em><strong>V\u1edbi nhi\u1ec1u nh\u00e2n vi\u00ean nh\u01b0 v\u1eady, phong c\u00e1ch l\u00e3nh \u0111\u1ea1o c\u1ee7a b\u1ea1n trong b\u1ed9 ph\u1eadn \u0111i\u1ec1u h\u00e0nh l\u00e0 g\u00ec?<\/strong><\/em><\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o c\u1ee7a t\u00f4i r\u1ea5t \u0111\u01a1n gi\u1ea3n. L\u00e0m h\u1ebft s\u1ee9c, ch\u01a1i h\u1ebft m\u00ecnh. Khi l\u00e0m vi\u1ec7c, t\u00f4i r\u1ea5t nghi\u00eam t\u00fac v\u00e0 t\u1eadp trung, v\u00ec v\u1eady t\u00f4i c\u00f3 th\u1ec3 tr\u00f4ng nghi\u00eam ngh\u1ecb. Nh\u01b0ng khi kh\u00f4ng l\u00e0m vi\u1ec7c, t\u00f4i th\u1ef1c s\u1ef1 th\u00e2n thi\u1ec7n.<\/p>\n\n\n<style>.kb-image26005_8e060e-4c.kb-image-is-ratio-size, .kb-image26005_8e060e-4c .kb-image-is-ratio-size{max-width:1024px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image26005_8e060e-4c.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image26005_8e060e-4c .kb-image-is-ratio-size{align-self:unset;}.kb-image26005_8e060e-4c figure{max-width:1024px;}.kb-image26005_8e060e-4c .image-is-svg, .kb-image26005_8e060e-4c .image-is-svg img{width:100%;}.kb-image26005_8e060e-4c .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image26005_8e060e-4c\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"681\" src=\"https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-2-1024x681.jpg\" alt=\"\" class=\"kb-img wp-image-20656\" title=\"\" srcset=\"https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-2-1024x681.jpg 1024w, https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-2-300x200.jpg 300w, https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-2-768x511.jpg 768w, https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-2-1536x1022.jpg 1536w, https:\/\/digi-texx.com\/wp-content\/uploads\/2024\/01\/COO-Interview-DIGI-TEXX-VIETNAM-2.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center\"><em>Ch\u1ecb Di\u1ec7p (ng\u01b0\u1eddi th\u1ee9 7 t\u1eeb tr\u00e1i sang h\u00e0ng \u0111\u1ea7u) \u0111ang \u0111\u00f3n Gi\u00e1ng sinh t\u1ea1i \u0110\u1ed9i x\u1eed l\u00fd d\u1eef li\u1ec7u DIGI-TEXX<\/em><\/p>\n\n\n\n<p><strong>MC<\/strong>: <strong><em>C\u00e2u h\u1ecfi cu\u1ed1i c\u00f9ng. \u0110i\u1ec1u g\u00ec khi\u1ebfn b\u1ea1n t\u1ef1 h\u00e0o nh\u1ea5t k\u1ec3 t\u1eeb khi gia nh\u1eadp DIGI-TEXX?<\/em><\/strong><\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong><\/strong>: C\u00f3 nhi\u1ec1u \u0111i\u1ec1u \u0111\u00e1ng t\u1ef1 h\u00e0o, nh\u01b0ng t\u00f4i t\u1ef1 h\u00e0o nh\u1ea5t l\u00e0 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t b\u1ed9 ph\u1eadn v\u1eadn h\u00e0nh m\u1ea1nh m\u1ebd. M\u1ecdi ng\u01b0\u1eddi trong nh\u00f3m \u0111\u1ec1u l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9.<\/p>\n\n\n\n<p>M\u1ed7i c\u00e1 nh\u00e2n trong nh\u00f3m, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng ng\u01b0\u1eddi d\u01b0\u1edbi quy\u1ec1n t\u00f4i, \u0111\u1ec1u c\u00f3 nh\u1eefng ti\u1ebfn b\u1ed9 \u0111\u00e1ng k\u1ec3 v\u1ec1 k\u1ef9 n\u0103ng v\u00e0 th\u01b0\u01a1ng hi\u1ec7u c\u00e1 nh\u00e2n. \u0110\u00e2y l\u00e0 nh\u1eefng \u0111i\u1ec3m n\u1ed5i b\u1eadt trong s\u1ef1 nghi\u1ec7p c\u1ee7a t\u00f4i.<\/p>\n\n\n\n<p><strong>MC<\/strong>: Kh\u00f4ng ph\u1ea3i v\u00ec b\u1ea1n l\u00e0 ng\u01b0\u1eddi truy\u1ec1n \u0111\u1ed9ng l\u1ef1c t\u1ed1t sao? C\u1ea3m \u01a1n b\u1ea1n \u0111\u00e3 chia s\u1ebb kinh nghi\u1ec7m c\u1ee7a m\u00ecnh v\u1edbi t\u00f4i. \u1ede ph\u1ea7n cu\u1ed1i c\u1ee7a podcast, ch\u00fang ta s\u1ebd c\u00f3 m\u1ed9t tr\u00f2 ch\u01a1i nh\u1ecf.<\/p>\n\n\n\n<p><em>[Ch\u1ecb Di\u1ec7p ch\u1ecdn m\u1ed9t c\u00e2u h\u1ecfi ng\u1eabu nhi\u00ean]<\/em><\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong>:<\/strong> B\u1ea1n th\u00edch nghe \u0111i\u1ec1u g\u00ec nh\u1ea5t t\u1eeb \u200b\u200bkh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh? \u1ed2, kh\u00e1ch h\u00e0ng th\u01b0\u1eddng n\u00f3i g\u00ec? H\u1ecd th\u01b0\u1eddng n\u00f3i c\u1ea3m \u01a1n. \u0110\u1eb7c bi\u1ec7t l\u00e0 khi \u0111\u00f3 l\u00e0 th\u1eddi \u0111i\u1ec3m kh\u00f3 kh\u0103n nh\u1ea5t v\u00e0 t\u00f4i \u0111\u00e3 x\u1eed l\u00fd \u0111\u01b0\u1ee3c. V\u00e0 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i r\u1ea5t t\u00edch c\u1ef1c.<\/p>\n\n\n\n<p>\u2018C\u1ea3m \u01a1n v\u00ec c\u00f4ng vi\u1ec7c tuy\u1ec7t v\u1eddi c\u1ee7a b\u1ea1n! C\u1ea3m \u01a1n v\u00ec s\u1ef1 giao h\u00e0ng tuy\u1ec7t v\u1eddi c\u1ee7a b\u1ea1n! C\u1ea3m \u01a1n v\u00ec s\u1ef1 \u0111\u00f3ng g\u00f3p c\u1ee7a b\u1ea1n.\u2019 T\u00f4i th\u00edch nghe nh\u1ea5t khi kh\u00e1ch h\u00e0ng n\u00f3i l\u1eddi c\u1ea3m \u01a1n, \u0111\u1eb7c bi\u1ec7t l\u00e0 sau c\u00e1c s\u1ef1 ki\u1ec7n. B\u1edfi v\u00ec \u0111\u1eb1ng sau m\u1ed7i l\u1eddi c\u1ea3m \u01a1n l\u00e0 m\u1ed9t c\u00e2u chuy\u1ec7n m\u00e0 kh\u00e1ch h\u00e0ng mu\u1ed1n truy\u1ec1n t\u1ea3i, l\u00fd do t\u1ea1i sao h\u1ecd c\u1ea3m \u01a1n t\u00f4i.<\/p>\n\n\n\n<p><strong>MC:<\/strong> C\u1ea3m \u01a1n ch\u1ecb Di\u1ec7p r\u1ea5t nhi\u1ec1u v\u00ec \u0111\u00e3 c\u00f3 m\u1eb7t \u1edf \u0111\u00e2y h\u00f4m nay v\u00e0 gi\u00fap m\u1ecdi ng\u01b0\u1eddi hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a Customer-Centric. \u0110\u00e2y l\u00e0 t\u1eadp cu\u1ed1i c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 t\u00f4i r\u1ea5t c\u1ea3m k\u00edch v\u00ec s\u1ef1 chia s\u1ebb c\u1ee7a ch\u1ecb.<\/p>\n\n\n\n<p><strong><strong><strong>Ch\u1ecb \u0110i\u1ec7p<\/strong><\/strong> and MC<\/strong>: Bye Bye!!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trong t\u1eadp cu\u1ed1i c\u1ee7a podcast &#8220;Gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m&#8221;, ch\u1ecb Nguy\u1ec5n Th\u1ecb \u0110i\u1ec7p \u0111\u00e3 chia s\u1ebb nh\u1eefng hi\u1ec3u bi\u1ebft &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"&#8216;\u0110\u1eb1ng sau l\u1eddi C\u1ea2M \u01a0N c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 c\u00e2u chuy\u1ec7n v\u1ec1 n\u1ed7 l\u1ef1c c\u1ee7a to\u00e0n th\u1ec3 \u0111\u1ed9i ng\u0169 &#8211; Nguy\u1ec5n Th\u1ecb \u0110i\u1ec7p, Gi\u00e1m \u0111\u1ed1c V\u1eadn h\u00e0nh c\u1ee7a DIGI-TEXX Vi\u1ec7t Nam\" class=\"read-more button\" href=\"https:\/\/digi-texx.com\/vi\/tin-tuc\/dang-sau-loi-cam-on-cua-khach-hang-la-cau-chuyen-ve-no-luc-cua-toan-the-doi-ngu-nguyen-thi-diep-giam-doc-van-hanh-cua-digi-texx-viet-nam\/#more-26005\" aria-label=\"Read more about &#8216;\u0110\u1eb1ng sau l\u1eddi C\u1ea2M \u01a0N c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 c\u00e2u chuy\u1ec7n v\u1ec1 n\u1ed7 l\u1ef1c c\u1ee7a to\u00e0n th\u1ec3 \u0111\u1ed9i ng\u0169 &#8211; Nguy\u1ec5n Th\u1ecb \u0110i\u1ec7p, Gi\u00e1m \u0111\u1ed1c V\u1eadn h\u00e0nh c\u1ee7a DIGI-TEXX Vi\u1ec7t Nam\">Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":19174,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[46,74],"tags":[],"class_list":["post-26005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc","category-life-at-digi-texx","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"acf":[],"_links":{"self":[{"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/posts\/26005","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/comments?post=26005"}],"version-history":[{"count":0,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/posts\/26005\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/media\/19174"}],"wp:attachment":[{"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/media?parent=26005"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/categories?post=26005"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/digi-texx.com\/vi\/wp-json\/wp\/v2\/tags?post=26005"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}