BUSINESS CHALLENGES
Our Client
DIGI-TEXX’s client is a major European department store retail chain that offers a one-stop shop for consumer goods. We provide data management services for the client’s procurement department, which uses SAP, an Enterprise Resource Planning (ERP) system.
Project Challenges
Retail chains often deal with vast amounts of data, from product information management, order inquiries, and customer transactions to inventory records and store delivery requests.
Our client requires comprehensive and accurate data to maintain the integrity of their merchandise management in the SAP ecosystem. High-quality data is essential for managing the full supply chain lifecycle, ensuring that purchase orders are executed seamlessly and products are distributed to stores without delay.

Retail department store chains often deal with vast amounts of data
Project Scope
Deliver data management service for the clients with the following scopes:
- Product data preparation: Standardize product information (product descriptions, images, pricing, inventory levels, etc.) from raw data provided by the suppliers and create master data in the SAP system.
- Order inquiry preparation: Placing orders based on the created master data and order details from the client’s procurement team.
- Distribution preparation to the client’s shops: Stock allocation to branches based on purchase orders.
SOLUTION
- DIGI-TEXX team size: 30 FTEs
- Skill set of data specialists::
- Supply Chain Workflow Know-how: Deep understanding of end-to-end workflows, from procurement cycles to delivery milestones.
- Strategic Communication: Proficient in managing cross-functional relationships with diverse stakeholder groups (PMs, Procurement, and Delivery teams).
- Linguistic Versatility: Professional-grade fluency in customer-required languages and English, ensuring clear and culturally aligned communication within international business structures.
- Technical Precision: Advanced Office capabilities combined with a rigorous focus on process optimization and detail accuracy.
- Processing & communication language: German
- System: Client’s SAP system, Excel, Google Chrome.
GENERAL DATA FLOW

PROJECT NETWORK SETUP

A secure site-to-site VPN tunnel for secured communication between DIGI-TEXX and client infrastructures.
BUSINESS OUTCOME
- Accuracy: Set up of a data quality check frame with a data accuracy result of 99%
- Heightened data protection infrastructure: Safeguarding clients’ data integrity and privacy
- Productivity: Achieved a 40% gain in productivity versus the client’s original staffing levels




