Empower your business with automated systems, intelligent bots, and innovative automation strategies
Looking for a technological breakthrough to optimize your entire business workflow? Our services ensure top-notch results.
DIGI-TEXX has specialized in RPA implementation services across various sectors such as banking, insurance, healthcare, retail, and manufacturing. We automate data entry between different software applications and reduce manual tasks through RPA.
If you’re interested in RPA but don’t know where to start, choosing the right service provider is crucial. Your outsourcing partner should find a way to implement RPA without disrupting legacy systems. As an ISO-certified company, DIGI-TEXX offers all of these advantages and even more.
RPA services
We provide accurate and cost-effective industry-optimized RPA services to streamline your business processes. Our experienced and professional staff ensures high-quality and accurate data. Here’s a brief overview of our services:
Credit Card Application Processing
We support banks automating the processing of credit card applications from initial submission to approval or rejection. Our RPA solutions can collect applicant data, verify information, perform credit checks, and route applications to appropriate departments for review.
The RPA solution can fill online forms with provided data, collect applicant information from online forms, gather relevant data, perform credit score checks by matching the collected data with credit bureaus, compare data based on predefined rules, and determine credit limits.
Loan Origination and Underwriting
A comprehensive solution for the end-to-end loan origination process, including application submission, document collection, underwriting, and approval. RPA assists in verifying applicant data, assessing creditworthiness, and generating underwriting decisions.
DIGI-TEXX’s RPA solution collects applicant information, performs credit checks, calculates debt-to-income ratios, and generates underwriting reports based on predefined criteria.
Transaction Monitoring and Reporting
Our team designs and implements a robot that will support the work of the account opening and closing team, assisting them with manual tasks like data entry, identity verification, compliance checks, and account setup.
The solution captures customer information from application forms, validates identities by cross-referencing databases, performs regulatory checks, generates account numbers, and sets up accounts in core banking systems.
Customer Service
Implement an automated technology to handle customer inquiries, balance checks, account information updates, and more.
DIGI-TEXX’s RPA solution can locate all emails sent to multiple email boxes from the same claimant, aggregate them, and send one email to the correct unit for review and processing.
Account Reconciliation
With DIGI-TEXX’s RPA solutions, we help automate the reconciliation of internal bank accounts, identifying and resolving discrepancies between various financial systems.
We develop a robot to securely log in to online banking platforms, generate reports, and download bank statements. The bots can also log in to a desktop or web-based ERP and compare the data in the bank statements to the transactions in your ERP. DIGI-TEXX RPA solution can compare transaction records from different systems, identify discrepancies, investigate and reconcile differences, and generate reports for further analysis.
Compliance Reporting
We offer an automated solution for the generation of regulatory reports required by banking authorities. The RPA bots will extract relevant data from various systems, compile reports according to regulatory formats, and ensure accurate and timely submission to regulatory bodies.
Claims Processing
Automate the end-to-end claims processing workflow, from claim submission to evaluation, validation, and disbursement of funds. Our RPA solution collects claim information, cross-reference claims history, calculates payouts, and generates notifications to claimants.
Policy Administration and Document Generation
Enable an automated solution for managing insurance policies, including policy issuance, renewals, endorsements, and updates. RPA bots handle policy data entry, verify customer details against existing records, generate renewal notices, and update policy terms based on predefined rules.
With RPA solution from our in-house team, we support you automate the creation and delivery of policy documents, contracts, and related communications to policyholders. RPA solutions generate policy documents based on policy details, customize documents with policyholder information, and deliver them electronically or through physical mail.
Underwriting
DIGI-TEXX’s RPA solution automates the underwriting process by collecting and analyzing applicant data, determining risk factors, and generating underwriting decisions.
Our services enable you to collect applicant data, analyze parameters such as medical history and financial data, apply underwriting rules, and generate underwriting reports.
Customized RPA Solution
Our company specializes in providing custom RPA solutions to automate your business processes. Our automation experts design customized bots tailored to your unique needs, and we provide deployment support.
In addition, we offer custom Machine Learning (ML) and Artificial Intelligence (AI) solutions to establish the foundation for intelligent automation at scale.
Our customized RPA solutions are designed to streamline your operations and improve your bottom line:
- Bespoke RPA bot development Integration of RPA with AI/ML
- End-to-end delivery (on-premise and cloud)
- Chatbots
Our Deployment Models
Our valuable RPA integrations
Artificial intelligence technologies augment RPA functionality, enhancing its capabilities and bringing additional value by converting the collected and processed data into actionable insights.
Optical character recognition (OCR)
OCR technology enables RPA to perform tasks that require scanning documents, recognizing and capturing text, and transforming it into an editable format.
Natural language processing (NLP)
NLP can scale RPA capabilities by understanding written and spoken language, interpreting texts from different sources, and classifying them for further use. NLP helps RPA analyze structured, unstructured, and semi-structured data and extract valuable insights.
Machine learning (ML)
ML integration enables RPA systems to learn independently. ML-powered RPA helps resolve more complicated tasks without the need to individually process each possible situation by RPA programming.
Computer vision (CV)
Computer vision enables RPA bots to ‘see’ all the elements of an interface. The technology allows for building vision-based automation that can run on virtual desktop interface (VDI) environments, regardless of operating system or framework. As a result, robots can capture and understand on-screen elements with human-like recognition.
Your Industry will benefit the most from our services
DIGI-TEXX implements automation RPA tools and models to provide solutions for various industries. By combining technology with human analysts, we can efficiently analyze large amounts of data, resulting in cost savings, improved performance, and uncovering valuable insights from your data. There are several use cases across many industries:
RPA for Finance and Accounting
Accounts payable & accounts receivables
Invoice processing
Financial Ops and Accounting
Budgeting and Forecasting
RPA for Human Resource Operations
Data management
Employee onboarding/Offboarding
Payroll
Compliance and reporting
RPA for Supply chain & Logistics
Inventory management
Supply and Demand Planning
Shipment tracking
Order-to-cash and P2P
RPA for Banking
Process-to-pay
Order-to-cash
Record-to-report
Customer onboarding
KYC
Fraud detection
Loan processing
RPA for Retail
Store planning and inventory management
Demand supply planning
Product categorization
Work order management
Returns processing
Logistics and supply chain management
Customer service management
RPA for Healthcare
Appointment scheduling
Claims management
Post-discharge management
Regulatory compliance
Billing and payment management
RPA for Insurance
Claims Processing
Underwriting & Pricing
Policy Administration & Servicing
Sales & Distribution
RPA for Construction
Procurement and inventory management
Materials/equipment management
Vendor management
Security management
Document management
You don’t see your industry here? Contact us
What makes us a suitable robotic process automation service provider for you?
Our company offers robotic process automation solutions to clients worldwide, delivering high-quality results. Outsourcing your RPA needs to us provides a range of benefits, including:
Flexible pricing
We offer flexible pricing models based on clients’ requirements. Clients can select the right model which best fits their purpose.
Fast Implementation
DIGI-TEXX owns the necessary tools, methodologies, and resources to expedite the implementation process. Our team assesses your organization’s requirements, designs the automation solution, configures, deploys the software robots, and provides the necessary training and support.
Risk Mitigation and Security
With an in-depth understanding of data security and compliance, we can help identify potential risks and implement necessary controls to protect sensitive information. We use our knowledge in security measures such as encryption, access controls, and audit trails to lessen the risks of implementing RPA and comply with regulations.
Integration with Other Systems
We support you in integrating the RPA solution with other systems and technologies, such as enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, or data analytics platforms. This ensures seamless data exchange, process synchronization, and improved overall efficiency.
Training and Skill Development
DIGI-TEXX offers training programs and resources to assist your business in RPA development, management, and maintenance. This helps build internal capabilities and ensures that your organization can leverage the full potential of RPA.
Round-the-clock support
Our operation is 24/7/365 as the client’s business continuity is always our top priority.
We are an active member of
Our exemplary project delivery capacity
Our RPA solutions add value to any business (from small to large enterprises) around the world.
Our 20 Years of Proven Track Record
DIGI-TEXX VIETNAM 20th Anniversary
Reaching a new height
Our Dynamic and Experienced Employee
DIGI-SPORT
An exciting sports festival
Frequently Asked Questions
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