BANKING

It’s no longer about cutting costs but leveraging our ready-for-use technology to heighten the customer experience. 

ACCOUNT OPENING

AUTOMATION DATA EXTRACTION

Straight-through Process (STP) /  Automation Process

We classify, extract, and quality check data from structured and unstructured documents using  DIGI-XTRACT - an Optical Characteristic Recognition (OCR) solution built on the base of Machine Learning, Deep Learning technology - to speed up the extraction process and minimize human intervention.

Extracted Document Types:

  • Unstructured form: Labor contract, employment certificate, appointment decision, etc.
  • Structured form: Application, ID/Passport, birth certificate, household book, bank statement,  financial statement, invoice, etc. 

DATA PROCESSING & VERIFICATION

Guaranteed Process / Automation Process with Human Touch  

By combining the power of automation processes and humans, we guarantee a quality output of up to 99,99% for critical fields. 

The final processed data can be compared to the various data sources provided by the bank to detect any unmatched data points and alert the bank underwriter.

PRESCREENING CREDIT/LOAN APPLICATION

After data is extracted and displayed on DIGI-SOFT - our inhouse data processing platform & our verifier will perform data verification and send notification notes to banks, including: 

  • Check and compare information from the application form declared by the customer and information on supporting documents provided by the customer
  • Verify format
  • Information availability
  • Signature availability 
  • Customers eligible to participate in the program (age, location, income)
  • Request for replacing/missing documents.

DE-CENTRALIZED SCANNING SOLUTION

Leveraging our decentralized scanning solution via web scan and mobile, customer service officers or sales representatives can now scan documents on-site, extract metadata, perform quality checks and upload captured images to the back-office operating center and to third-party service providers for further processing.

DIGI-TEXX's data processing agents and users collaborate on a single business process platform anytime and anywhere, with any device. 

SCANNING & BACKLOG CLEARING 

As one of the pioneers in providing Digitization Services in Vietnam with over 18 years of experience, our service is committed to meeting your document digitization needs at a reasonable cost in compliance with ISO 27001 and ISO 9001 standards.

DIGI-TEXX provides professional scanning services for clients’ documents, regardless of volumes, and paper sizes. We provide full-scale services with our experienced service staff and professional pieces of equipment to work onsite at your workplace.

We support clients to manage documents and documents in a systematic way, secure important information and save space.

Scanning Document Types

Applications Form claim forms, marketing documents, bills/invoices, expense reports, account statements, inventory reports, legal reports, medical records, purchase orders, human resources documents, company records, drawings/ designs, regulatory and compliance documents, and so on.

Implementation Model

  • At clients' office
  • At DIGI-TEXX's office

AUTOMATION DATA EXTRACTION

Straight-through Process (STP) /  Automation Process

We classify, extract, and quality check data from structured and unstructured documents using  DIGI-XTRACT - an Optical Characteristic Recognition (OCR) solution built on the base of Machine Learning, Deep Learning technology - to speed up the extraction process and minimize human intervention.

Extracted Document Types:

  • Unstructured form: Labor contract, employment certificate, appointment decision, etc.
  • Structured form: Application, ID/Passport, birth certificate, household book, bank statement,  financial statement, invoice, etc. 

DATA PROCESSING & VERIFICATION

Guaranteed Process / Automation Process with Human Touch  

By combining the power of automation processes and humans, we guarantee a quality output of up to 99,99% for critical fields. 

The final processed data can be compared to the various data sources provided by the bank to detect any unmatched data points and alert the bank underwriter.

PRESCREENING CREDIT/LOAN APPLICATION

After data is extracted and displayed on DIGI-SOFT - our inhouse data processing platform, our verifier will perform data verification and send notification notes to banks, including 

  • Check and compare information from the application form declared by the customer and information on supporting documents provided by the customer
  • Verify format
  • Information availability
  • Signature availability 
  • Customers eligible to participate in the program (age, location, income)
  • Request for replacing/missing documents.

DE-CENTRALIZED SCANNING SOLUTION

DE-CENTRALIZED SCANNING SOLUTION

Leveraging our decentralized scanning solution via web scan and mobile, customer service officers or sales representatives can now scan documents on-site, extract metadata, perform quality checks and upload captured images to the back-office operating center and to third-party service providers for further processing.

DIGI-TEXX's data processing agents and users collaborate on a single business process platform anytime and anywhere, with any device. 

SCANNING & BACKLOG CLEARING 

As one of the pioneers in providing Digitization Services in Vietnam with over 18 years of experience, our service is committed to meeting your document digitization needs at a reasonable cost in compliance with ISO 27001 and ISO 9001 standards.

DIGI-TEXX provides professional scanning services for clients’ documents, regardless of volumes, and paper sizes. We provide full-scale services with our experienced service staff and professional pieces of equipment to work onsite at your workplace.

We support clients to manage documents and documents in a systematic way, secure important information and save space.

Scanning Document Types

Applications Form claim forms, marketing documents, bills/invoices, expense reports, account statements, inventory reports, legal reports, medical records, purchase orders, human resources documents, company records, drawings/ designs, regulatory and compliance documents, and so on.

Implementation Model

  • At clients' office
  • At DIGI-TEXX's office

INSPECTION & VERIFICATION

FIELD FOR EMPLOYMENT AND HOME ADDRESS

Our field inspectors compare information in fields to information in an external database. If the information in the fields does not match the database, the fields will be remarked and notified to the bank.

As a real-time process, Field Inspection results can be used in various processing stages, including updating information to the bank during the inspection time and determining to discontinue further verification processes.

BUSINESS SUPPORT/ STAFFING SERVICES FOR BANKING OPERATION 

Playing a role as a staffing agency, DIGI-TEXX performs recruitment and onboarding processes for organizations that want to have quick and efficient staffing services. We provide skilled specialists for work assignments on a temporary basis for weeks, months, and up to a year. The skills of our candidates are diverse in languages, expertise, and levels of experience. 

 The scope of Business/ Staffing Services typically includes: 

  • Recruitment, Retention, and Replacement
  • Contractor Employment 
  • Law Compliance and Labor Management
  • Benefits Management
  • Service KPI performance

TELE-VERIFICATION 

While working at the client’s site or DIGI-TEXX’s premise, our tele-verification services can deliver up to 6 speaking languages, including Vietnamese, Chinese, English, German, French, and Japanese. 

We assist organizations in strengthening their pre-screening process to reduce the risk of fraud and focus on customer-oriented services.

FIELD FOR EMPLOYMENT AND HOME ADDRESS

Straight-through Process (STP) /  Automation Process

We classify, extract, and quality check data from structured and unstructured documents using  DIGI-XTRACT - an Optical Characteristic Recognition (OCR) solution built on the base of Machine Learning, Deep Learning technology - to speed up the extraction process and minimize human intervention.

Extracted Document Types:

  • Unstructured form: Labor contract, employment certificate, appointment decision, etc.
  • Structured form: Application, ID/Passport, birth certificate, household book, bank statement,  financial statement, invoice, etc. 

BUSINESS SUPPORT/ STAFFING SERVICES FOR BANKING OPERATION 

Playing a role as a staffing agency, DIGI-TEXX performs recruitment and onboarding processes for organizations that want to have quick and efficient staffing services. We provide skilled specialists for work assignments on a temporary basis for weeks, months, and up to a year. The skills of our candidates are diverse in languages, expertise, and levels of experience. 

 The scope of Business/ Staffing Services typically includes: 

  • Recruitment, Retention, and Replacement
  • Contractor Employment 
  • Law Compliance and Labor Management
  • Benefits Management
  • Service KPI performance

TELE-VERIFICATION 

We assist organizations in strengthening their pre-screening process to reduce the risk of fraud and focus on customer-oriented services.

While working at the client’s site or DIGI-TEXX’s premise, our tele-verification services can deliver up to 6 speaking languages, including Vietnamese, Chinese, English, German, French, and Japanese.

CUSTOMIZED DIGITAL BANKING TOOLKIT

eKYC+ (ELECTRONIC KNOW-YOUR-CUSTOMER)

Know Your Customer (KYC) is the process of identifying and verifying a customer’s identity. This is influenced by several provisions relating to anti-money laundering and terrorist financing, electronic identification standards, and fiduciary services (EIDAS).

The KYC process consists of a series of checks carried out in the first phase of the relationship with the customer. It verifies the customer’s identity, address, and other demographic details. The eKYC process is the digital and remote transposition of the traditional KYC process. With eKYC, weeks needed for its completion become minutes with a cost-effective and productive process.

DIGI-TEXX offers different verification services: Facial extraction & matching, Enhance verification (Document verification, Font verification, Photo verification), and ID information verification by our specialists with the practical benefits of Speed, Accuracy, and Security. 

AI OCR (AI OPTICAL CHARACTER RECOGNITION)

With a combination of artificial intelligence and technology, our DIGI-XTRACT AI Optical Character Recognition (OCR) helps organizations accurately and efficiently extract data to be sent off for further validation and processing including 

  • Bank Statement 
  • Financial Statement 
  • Payment Order
  • Invoice 
  • Declaration Form 

The solution is empowered by numerous business rules to detect unusual transactions, new templates, 

Deployment model: 

  • At DIGI-TEXX Data Center (Solution As a Service) 
  • At Client’s Data Center (on Premise or Cloud based on Top Service Cloud Providers)

DIGI-BRIDGE

In order to assist banks to adopt new technologies from third digital-solution parties to gain competitive strengths in the market, DIGI-BRIDGE is developed by DIGI-TEXX as a centralized solution to provide a solid and continuous connection among technology firms. 

DIGI-BRIDGE is installed at the client’s site. It will be a communication gateway between the bank and the Service Providers’ system.

ROBOTIC PROCESS AUTOMATION BACKGROUND

RPA (ROBOTIC PROCESS AUTOMATION)

An automated Credit Bureau Information (CIC) retrieval solution that is integrated with various external data sources as a part of the pre-approval process for a credit card, loan, and mortgage.

The solution reduces the effort of manual log-in, and checking the CIC reports, and helps shorten the turn-around time with automated steps to get the final credit reports on time, transparently, and objectively.

eKYC (ELECTRONIC KNOW-YOUR-CUSTOMER)

Know Your Customer (KYC) is the process of identifying and verifying a customer’s identity. This is influenced by several provisions relating to anti-money laundering and terrorist financing, electronic identification standards, and fiduciary services (EIDAS).

The KYC process consists of a series of checks carried out in the first phase of the relationship with the customer. It verifies the customer’s identity, address, and other demographic details. The eKYC process is the digital and remote transposition of the traditional KYC process. With eKYC, weeks needed for its completion become minutes with a cost-effective and productive process.

DIGI-TEXX offers different verification services: Facial Matching, Fingerprint Matching, Signature Matching, and ID information verification (external trusted sources) with the practical benefits of Accuracy, Security, and Flexibility. 

AI OCR (AI OPTICAL CHARACTER RECOGNITION)

With a combination of artificial intelligence and technology, our DIGI-XTRACT AI Optical Character Recognition (OCR) helps organizations accurately and efficiently extract data to be sent off for further validation and processing including 

  • Bank Statement 
  • Financial Statement 
  • Payment Order
  • Invoice 
  • Declaration Form 

The solution is empowered by numerous business rules to detect unusual transactions, new templates, 

Deployment model: 

  • At DIGI-TEXX Data Center (Solution As a Service) 
  • At Client’s Data Center (on Premise or Cloud based on Top Service Cloud Providers)

DIGI-BRIDGE

In order to assist banks to adopt new technologies from third digital-solution parties to gain competitive strengths in the market, DIGI-BRIDGE is developed by DIGI-TEXX as a centralized solution to provide a solid and continuous connection among technology firms. 

DIGI-BRIDGE is installed at the client’s site. It will be a communication gateway between the bank and the Service Providers’ system.

ROBOTIC PROCESS AUTOMATION

ROBOTIC PROCESS AUTOMATION BACKGROUND

An automated Credit Bureau Information (CIC) retrieval solution that is integrated with various external data sources as a part of the pre-approval process for a credit card, loan, and mortgage.

The solution reduces the effort of manual log-in, and checking the CIC reports, and helps shorten the turn-around time with automated steps to get the final credit reports on time, transparently, and objectively.

CASE STUDIES

Straight-Through Process for Customer Onboarding Background

Straight-Through Process for Customer Onboarding

An automatic solution when it comes to no manual intervention involved and driving operational efficiency
Learn more
Automated Insurance Claims Background

Automated Insurance Claims

Intelligent automation solution to reduce complex claims document processing time from days to minutes.
Learn more
Digital Inspection System Background

Digital Inspection System

Spend less time collecting data from paperwork and more time improving your inspection performance.
Learn more

OTHER INDUSTRIES

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